St. Bernardine Medical Center has compiled the following information to assist our patients and visitors. Should you need further assistance, please contact us at 909.883.8711, or download our Visitor's Guide.
Visitors
Visitors promote the health and well-being of patients and are welcomed and encouraged during normal visiting hours. Please keep in mind that no overnight stays are permitted. Only two visitors are allowed per room (exception is Labor and Delivery where three visitors are permitted). Any additional visitors are asked to wait in designated waiting rooms, the hospital lobby or in the cafeteria. Visitor badges must be worn at all times. Those who are ill themselves are asked to refrain from visiting.
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Important: Beginning October 28, 2009, only visitors 16 and older will be permitted to enter the hospital. All visitors are required to sanitize their hands before entering, and those with flu-like symptoms will be asked not to visit until they are well. Read more about our new policy.
Visiting Hours
Visiting hours are between 8 am and 8 pm.
Critical Care Unit Visiting Tours
Visitors will be accommodated during all hours except between the hours of 6:30 am and 8 am and 6:30 pm and 8 pm.
Children as Visitors
Children 16 years of age or older may visit patients when accompanied by a responsible adult, other than the patient. Please contact the specialty area you will be visiting for specific policies and additional information.
Cafeteria
The hospital cafeteria is open to the public seven days per week.
Monday through Friday hours are as follows:
Open 6:30 am to 10 am
Closed 10 am to 10:30 am
Open 10:30 am to 2:30 pm
Closed 2:30 pm to 3 pm
Open 3 pm to 7 pm
Saturday and Sunday hours are as follows:
Open 7 am to 10 am
Closed 10 am to 10:30 pm
Open 10:30 am to 3 pm
Closed after 3 pm
Flu Shots
St. Bernardine Medical Center strongly encourages vaccination against H1N1 and seasonal flu. Shots will be available and administered immediately upon delivery to the hospital. The hospital will make every effort to inform the community when the vaccinations arrive.
The Gift Shop
The hospital Gift Shop, run by our Auxiliary, is located in the main lobby. It is open Monday through Friday from 9 am until 8 pm; Saturday and Sunday from 10 am until 2 pm.
Phone Calls to Patient Rooms
Patient-room telephones may be accessed by dialing 909.883.8711. When the voice message begins, dial 5 plus the room number.
Chapel
The Hospital Chapel is located just off the main lobby and elevator area. Patients and visitors are welcome to visit the chapel at any time for silent prayer and meditation.
The Catholic Mass and Eucharist are celebrated Monday through Friday at noon. Mass on Saturday and Sunday is celebrated at 8 am.
Non-Denominational Spiritual Care
Patients with special spiritual requests should ask their nurse or case manager to contact the hospital chaplain for assistance.
Valuables
Unfortunately, the hospital can't be responsible for valuables unless they are in the hospital safe in the Admitting Department. For that reason, we encourage you to send all valuables home with family.
Security
All hospital employees are required to wear name badges for your security. If you have any concerns, ask to see a badge, or call security at extension 4580.
Safety Officers are on duty seven days a week, 24 hours a day. St. Bernardine Medical Center promotes a zero tolerance for violence of any kind.
Ethics Committee
Should you have questions or concerns about your care and treatment, the hospital Ethics Committee can be accessed to help clarify issues. Ask your nurse or case manager.
Physicians
Hospital-affiliated physicians may provide a number of services. All physicians are independent contractors and not employees of St. Bernardine Medical Center.
